Before contacting us
Select the topic of your request, then describe your situation as clearly as possible.
Need help? Contact E55C
Have a question about charging, a technical issue, a refund request or a charging station installation project? Select the topic of your request and describe your needs.
Need an immediate answer? You can also view our charging tutorial and FAQ.
If you know the town, charging station identifier or location, this information can help us respond more efficiently, but it remains optional.
If you have any information that may help identify the charging session, you can include it in your message: approximate time, reference shown in your app, session ID or charging card used.
Simply describe your project or needs. Our team will get back to you to discuss it.
This data is collected by E55C as part of a processing operation intended to allow us to contact you again. Your data may be retained for 3 years from the last contact.
This processing is based on your consent, which you may withdraw at any time. In accordance with applicable law, you have a number of rights, which you can learn about in our privacy policy or by writing to the following email address: contact@e55c.com
Among these rights, you may register on the French telephone marketing opt-out list via www.bloctel.gouv.fr
